Privacy Policy
1. About Us
Mahi Finance Trust (ABN: 73 292 630 937) (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Contact Details:
Email: hello@mahi.finance
Address: 9 Newport Street, Peregian Beach QLD 4573
2. Information We Collect
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Information you provide through our contact forms
- Website usage data through Google Analytics and Facebook Pixel
- Technical information collected through cookies and similar technologies
3. How We Collect Information
We collect personal information through:
- Direct contact via our website contact forms
- Email communications
- Cookies and tracking technologies on our website
- Third-party analytics services (Google Analytics, Facebook Pixel)
4. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide mortgage broking services
- Communicate with you about our services
- Improve our website and services through analytics
- Comply with legal obligations
5. Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your consent
- To comply with legal requirements
- To service providers who assist us (such as EmailJS for lead capture)
- In connection with business transfers or sales
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Cookies
Our website uses cookies to enhance your browsing experience and for analytics purposes. You can disable cookies through your browser settings, though this may affect website functionality.
8. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Make a complaint about our privacy practices
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@mahi.finance.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.